Origin Pilates Terms and Conditions – 26/04/2025
These terms and conditions are set to help you enjoy every Origin Pilates class/session and to make all classes/sessions a safe place to practice. Booking a class, private session or duet with Origin Pilates is in agreement with the Terms and Condition set out below:
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Liability Release
· I understand I will be participating in an Origin Pilates class/session which may include strenuous physical exercise.
· I agree to stop doing an exercise and tell the instructor if I feel discomfort or pain.
· I agree to work at a level that is right for my body.
· I agree to ask the instructor if I am not sure or need further help.
· I will complete the Origin Pilates enrolment form prior to my first class and keep my teacher updated of any changes in my health.
· I agree to follow all instructions, including abstaining if I am told an exercise is not suitable for me.
· I understand that Origin Pilates is in no way responsible for the safekeeping of my personal belongings while I attend class.
· I agree not to record a class in any form.
· I agree I will not be refunded for a class that I do not turn up to.
· I agree the instructor will not take any responsibility for injury or accident caused to myself during a class/session.
· I understand the instructor may give hands on corrections. I agree to let the teacher know in advance if I do not want physical, hands on correction.
· I agree not to attend class if I feel unwell.
· I understand all exercise carries a risk and I voluntarily participate in Origin Pilates classes/sessions and take full responsibility, with full knowledge that there is a risk of personal injury, accident or property loss.
Booking Options, Refunds, Cancellations
Classes can be booked in 4 ways:
• A block of 5 classes
This option adds 5 class credits to your account and is valid for 8 weeks from date of purchase. You can use the credits to book into any 5 classes. After 8 weeks the block will expire, and any unused credits will be lost. The block cannot be extended. Credits must be used before expiry date.
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• A pack of 10 class credits
This option adds 10 class credits to your account and is valid for 16 weeks from date of purchase. You can use the credits to book into any 10 classes. After 16 weeks the pack will expire, and any unused credits will be lost. The block cannot be extended. Credits must be used before expiry date.
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• A single class booking.
This option books a single class only and can only be used in the class it is purchased for. It is not transferable to other classes.
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Cancellation of a single class at least 24 hours before the class starts gives a 100% refund via the payment method. Cancellations less than 24 hours will incur full charge of the class.
Cancellation of a class purchased via a block of 5 credits or 10 credits, at least 24 hours before the class, are given as a class credit. You can use the class credit to book into any class (subject to availability) and subject to expiry date. Cancellations less than 24hours will incur full charge of the class.
Private sessions are not transferable to another person. Cancellation of a private session up to 48 hours before the session are at no charge. Cancellations less than 48 hours will incur full charge for the session.
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Cancelled Classes
In the event of a cancelled class due to unforeseen circumstances (e.g. sickness/flooding) Origin Pilates will try where possible to reschedule. If this is not possible, a refund will be given. A fully qualified and insured cover teacher may cover the class if the teacher is absent.
Medical/Health Conditions
It is the client’s responsibility to inform Origin Pilates of any existing medical/health conditions. All clients must complete the health/medical questions on the enrolment form prior to their first class. Clients must inform Origin Pilates of any changes to their health/medical information. All information will be kept confidential (see privacy policy)
Withdrawal of Service
Origin Pilates may, at their own discretion, withhold the right to refuse entry to a client to their class/session if it is felt that the client’s behaviour is unreasonable. In this event, no refund can be given.
Personal Belongings
Origin Pilates cannot accept responsibility for the loss or damage of any personal possessions. It is advisable to bring minimal personal belongings to class.
Health and Hygiene
Outer footwear must not be worn in the studio. Origin Pilates will ensure the floors are clean.
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Data Protection and GDPR (see Privacy Policy)
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Changes to Origin Pilates Terms and Conditions
From time-to-time Origin Pilates will update these terms and conditions. See date at top of page.